A builder you can trust

As a member of the FMB, we commit to the FMB Code of Practice which can be found on their website. This details that we will -

• Never quote on a project for which we don't have time to complete or otherwise cannot do.
• Make sure we have sufficient public liability and employer's liability insurance conver for the contract.
• Inform you of any unavoidable problems or delays as early as possible.
• Make sure you have all the professional advice you need if it is a large or complex job.
• Confirm in writing and agree with you any changes to the work or extra costs before work begins.
• Our estimate will include - the price, what is included in the price, and what form of agreement will be used between us and you.
• Our contract will state - how long the job will take, when the work can start, and whether the work is covered by an insurance-backed warranty.
• Alternatively, we may provide you with a daywork rate and provide you with a copy of standard terms and conditions.
• We will proceed with the work according to the estimate and our agreement with you, and brief you regularly on our progress.
• We will supply you with samples of materials and fittings if required.
• All of our staff will always treat you and your property with respect and ensure that the site remains a safe and healthy environment.
• We will take responsibility for any sub-contractors we hire.
• We will leave the site clean, tidy and ready for use and dispose of any waste properly.
• You will be given any relevant instructions and guarantees and properly briefed on any maintenance or operating issues.
• A date will be arranged for us to reeturn and complete any defects which may have arisen during the first few months.

To help us, you can -

• Make sure you understand the estimate and agreement.
• Ensure the site is cleared and ready for us to start work.
• Make sure we have unhindered access to to the site.